Do you sell wholesale?

Yes! Wholesale orders are welcome. Please contact us to get more information on pricing, timing, current strap options and order sizes.

Do you ship internationally?

Yes, we do. We continue to add more international shipping options to our check out process! If your country is not yet listed during checkout, please email us here to place your order so we can create a custom invoice that calculates shipping and generates a customs form. Customers will be responsible for local taxes and VAT upon delivery. We will not falsify customs documents or invoices.

UPDATE (EU Shipping): We have halted shipping and sales to the European Union indefinitely. The European Union General Product Safety Regulation (GPSR) went into effect on Friday, December 13th, 2024 and while our products are safe, the GPSR puts increasingly strict demands on product safety documentation. We will update this if anything changes in the future.

How quickly do your straps ship?

We ship our items no later than the next business day.

Can you use my fabric to make a custom strap?

Probably! Email a photo of the fabric with your request and we’ll see if our machines and seamstress are willing. (the fabric dimensions must be at least 3'“ wide by 58” long)

Will your straps affect the finish of my guitar?

Know your finish! You should be 100% good to go if you have a Polyurethane “Poly” Finish on your guitar (most common). We’ve left our straps on our own Poly finished guitars for years and there have been no issues to report.

Some manufacturers, like Gibson, boutique builders, custom shops, and most vintage guitars, use a Nitrocellulose “Nitro” finish on their instruments. A Nitro finish can react by being in contact with any number of substances (leather, nylon, vinyl, sweat, cologne…) for extended periods of time. If your guitar has a Nitro finish and you’re worried about keeping it fresh / clean (without wear) we recommend removing your strap when stored to be safe.

Proceed at your own risk when leaving any strap on a guitar with a Nitro finish.

What’s your return policy?

If you’re not totally satisfied with your purchase, you can return your like-new (unused) condition straps within 30 days of purchase and we will exchange for another or refund the purchase price (less shipping).

Please reach out here first to start the return/exchange process.